Privacy Policy

Website Visits

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, the pages you visit, the time you spend on each page, and general usage patterns. This information is collected to help us understand how visitors use our website and to improve the user experience.

Forms and Intake Submissions

When you submit a form through our website — such as an intake request, contact form, or any other form — we collect the information you provide, which may include your name, contact information, health history, emergency contact information, and insurance information. Health information submitted through our intake forms is treated as Protected Health Information (PHI) under HIPAA.

Cookies and Analytics

We use privacy-focused analytics that do not track individual users or collect personal data. Our analytics tool (Plausible) does not use cookies and does not collect personally identifiable information. It provides aggregate, anonymous data about website traffic to help us improve our site.

Purposes of Use

We use the information we collect for the following purposes:

• To provide mental health services and process intake requests submitted through our website
• To communicate with you regarding appointments, services, and your care
• To comply with legal and regulatory requirements applicable to a healthcare provider
• To improve our website's content, functionality, and user experience

Health information submitted through intake forms is treated as Protected Health Information (PHI) under HIPAA. This means it is subject to the protections described in our HIPAA Privacy Notice, and we handle it with the same care and legal obligations as any other health record we maintain.

Security Measures

We take the security of your information seriously and employ a range of safeguards to protect it:

• SSL encryption on all form submissions to ensure data transmitted between your browser and our server is encrypted
• Access controls that limit access to PHI to authorized clinical staff who need it to provide your care
• Regular security assessments to identify and address potential vulnerabilities in our systems
• Staff training on HIPAA compliance, privacy practices, and data security for all employees who handle patient information

While we implement strong safeguards, no method of transmission over the internet or electronic storage is 100% secure. We continuously review and update our security practices to protect your information.

Services We Use

We use the following third-party services on our website:

• Analytics (Plausible): A privacy-focused analytics tool that does not use cookies and does not collect personal data or track individual users. It provides only aggregate, anonymous statistics about website traffic.
• Hosting provider: Our website is hosted by a third-party provider that maintains the servers and infrastructure for our site.

We do not sell your information to anyone. We do not share your PHI with third parties for marketing or advertising purposes. Any sharing of health information is done only as permitted under HIPAA and described in our Notice of Privacy Practices.

Controlling Your Information

You have the following rights regarding the information we collect about you through this website:

• Request access: You can request access to the information we hold about you
• Request corrections: You can request that we correct any inaccurate or incomplete information
• Request deletion: You can request deletion of non-PHI data we have collected about you through the website
• Opt out of analytics: You can opt out of analytics tracking by using your browser's "Do Not Track" setting or a privacy extension

To exercise any of these rights, contact us using the information in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Protecting Minors

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information through our website, please contact us so we can investigate and take appropriate action to delete that information.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, we will post the updated policy on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information. If material changes are made to how we handle your information, we will make every effort to notify you prominently on our website or through direct communication.

Questions About This Policy

Questions about this privacy policy? Contact our Privacy Officer and we will be happy to help you understand how we handle your information, address any concerns you may have, or assist you in exercising your rights.

Effective Date

This privacy policy is effective as of January 1, 2026. Any updates will be posted on this page with a revised effective date.